New support request

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Please fill in the form below to request assistance. Please describe the problem in as much detail as possible to enable us to be quicker in resolving your request.

Technical support responds within 24 business hours; if you do not see an email in your inbox within this period, check your junk (spam) folder.

Name *

Name

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Type of request

Support
Problem

Prism Serial Number *

The Prism serial number is available on the label affixed to the outside of the product. This information helps us to be faster in solving the problem. Note: In case of clusters, please specify the Primary Prism serial number.

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Installer
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Description *

What problem of

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