Also designed for professionals
Electric charging solutions for professionals
A program dedicated to installers, designers and energy companies.
The program at a glance
To whom it is addressed
Companies that sell and perform professional installations of electric charging devices: electricians, planners, photovoltaic system installers, general contractors, energy utilities.
What is it about
Silla Industries’ Prism range, in all its versions (Basic, Solar, Solar S), wall-mounted or pole-mounted.
What it means to become a Partner
No minimum obligation. Membership gives access to a range of benefits specifically designed for those who supply and install charging systems.
How best to get started
It is very important to attend at least one training session to familiarize yourself with the products, the new Silla app, the Monitor Portal, and the service procedure.
How to join
Just fill out the form at the bottom of the page or make contact with our staff by writing to partners@silla.industries
Silla Partners: smart tools, direct support, economic benefits
Simplified installation
Step-by-step wizard directly in the Silla App to simplify each installation.
Monitor Portal
Monitor installed devices and offer first-level support remotely.
Technical Training
A one-on-one session with our experts to master installation and sales.
Priority SLAs
Rapid coSupport: intake, ticket handling, and processing of returns and repairs in a short time frame
Dedicated discounts
Learn about the discounts reserved for you, contact our staff at partners@silla.industries
Custom cover
Your logo on every Prism. An included service for all Silla Partners.
Joining is easy: fill out the form and we will contact you back to introduce you to the program and its benefits for you.
The benefits of the Program
Silla App
Configuration in a few simple steps
In the new Silla App you can register as a professional and use the Partners area. During setup, the app guides you step by step through all the steps:
- - Verification of the electrical system and protective devices
- - installation and wiring of Prism
- - positioning of measurement sensors
- - power and network configuration
- - correct operation test
All this reduces errors, speeds up your work and simplifies life in the field.
Monitor Portal
Professional assistance, including remote
By accessing the Cloud Portal dedicated to Partners you can:
- - View the status and configuration of installed devices
- - Provide remote support to your customers
- - Make an initial diagnosis without traveling to the site
Less intervention for you, premium service for your clients.
Customized technical training
Join a one-on-one session with our technical team to:
- - learn installation best practices
- - solve the most complex cases
- - Acquire the tools to successfully pitch Prism commercially as well
Priority ALS
Sure time, guaranteed support
As a Silla Partner, you will have access to a fast track for your service requests, with the following timeframes in guaranteed business hours:
- - Ticket intake within 8 hours
- - Remote request management within 24 hours
- - Handling of returns and replacements within 24 hours of arrival at our warehouse
Improved discounting
More margin for your business
We want to offer you a successful and long-lasting Partnership.
That is why with the program Silla Partner access dedicated business conditions designed to increase your competitiveness without sacrificing the quality of the
service you receive.
Custom cover included
Your customers use Prism every day, whether to charge their cars or to offer a service to the public.
How Silla Partner you can customize the front cover of each Prism with your logo, even for small quantity orders.
A service included in the Partner offer, designed to enhance your
professional identity with each customer.
Become a Silla Partner
Joining is easy: fill out the form and we will contact you back to introduce you to the program and its benefits for you.
Questions about the Silla Partner program?
Fill out the form and send us a message-you will be contacted shortly by our Team.
Silla srl
Via dell’Artigianato 9
35127 Padova (PD) Italy
info@silla.industries
VAT no. 04439570278
EEE Register Entry no. IT20060000012223
Silla srl
Via dell’Artigianato 9
35127 Padua (PD) Italy
info@silla.industries
VAT no. 04439570278
EEE Register Entry no. IT20060000012223
